+36 1 9997-400
Technology
Virtual Call Center is based on the experience of the past and the technology of the future.
Call center in the cloud
Spread of cloud-based services, and the opportunities incorporated in them mean the biggest revolution in our days. This technology solution brought a new business opportunity and a new type of approach to life..
In the sharp competition situation, instead of purchasing and operating this technology emphasis is shifted toward simple and fast use of complex services. It is not the question whether I can purchase, or how can I 
operate a technology solution, but the only question is whether I want to use the immediately available service, enjoying the competition advantage, or can I wait till tomorrow?
Our Virtual Call Center service is one of the first cloud-based call center solutions. Behind the easy-to-use and simple structure of the software stand innovative, robust, brand new, always and rapidly developing technology solutions.
On the basis of international trends, large enterprises follow the small ventures and instead of installed solutions they will prefer cloud-based solutions. Our aim is to provide the best call center service with our Virtual Call Center to companies committed to quality and efficiency, who are open toward novelties.
Learn more about our Virtual Call Center service!
What kind advantages are provided by the cloud-based technology?
The cloud-based technology can provide numerous advantages to the customers. Some really important ones:
- Immediately available
- Zero investment cost
- Cost efficiency
- Horizontally expandable without limitation
- Minimizing maintenance costs
- Always evolving, no amortization
- Available and superviseable from everywhere
- High availability, enhanced data security
Data protection, data security
The Achilles heel of cloud-based services is the data storage and management, this way the prominent interest of the providers is to protect the data of the customers with every means.
Consequently in cloud-based systems data are in bigger safety, than in servers in own operation! Major part of data misuse happens in-house and just a small attack comes from the outside. In-house data misuse can totally be eliminated with this method.
The Virtual Call Center Co., Ltd., pays special attention to data protection. Majority of our servers can be found in the most secure, the best equipped data park of Hungary, where there availability is 99,999 per cent. Protection of data is ensured by the most rigorous fire-walls. With distributed data storage the chance of data-loss is minimized, or excluded. Closed communication between Virtual Call Center clients and the servers in the cloud is carried out through secure channels.
Solutions used by Virtual Call Center Co., Ltd., can guarantee the protection of your data!